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Q: How do I contact a representative about designing a website or other graphic design services? |
A: Our representatives can be reached by email or phone, or you can submit a service request form online. To contact us by phone, you may call us anytime at (518) 824-5801. If you would like to speak with someone via email, you contact us at service@edtinfo.com. |
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Q: How can I set up an appointment for a photo shoot? |
A: To schedule a meeting with one of our photographers, please call us anytime at (518) 824-5801. At that point, you can discuss our package deals and even request a sample pack! |
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Q: What is the difference between a parts warranty and a service |
A: Our one-year service warranty covers any problems that might occur with your custom built system including troubleshooting and free parts replacement. A parts warranty is the warranty the manufacturer places on that part. Should the component go bad within the time period specified by that particular company, the manufacturer would be responsible for replacing the part. Many parts warranties will not coincide with our service warranty, but we will always replace the part if it is within your one year contract and we have built the system for you. |